Returns & Cancellations

Please return the items with delivery confirmation. We pay for return delivery if we made an error or your item arrived damaged.

Makeup that has not been opened and is in perfect condition will be refunded at 90%, there is a 10% restocking fee. Camera Ready will issue a coupon credit on your next purchase; Sorry, we do not give credit card or Pay Pal refunds.

Makeup that has been opened and/or touched is only refundable at 50% within 5 days of purchase. You will receive a coupon credit towards your next purchase. Camera Ready Cosmetics does not offer monetary refunds of any kind.

We do not accept returns on samples.

Put your invoice number on the outside and inside of your package, pack item well.
Send your return to:
Camera Ready Cosmetics
PO Box 2787
El Cajon CA 92021

1. Keep the original packing since you will need it in order to return the item. If we made a mistake and sent you an incorrect item, we will promptly exchange your item and deduct any return shipping expenses you occur from your account. We will not charge you restocking fees on exchanges if you did not receive what you ordered.
   
2. The item must arrive in the same condition as it was sent to you in order to receive a refund or exchange. A 10% restocking fee will apply on all returns that are not exchanges; this will be deducted from your refund. Shipping charges are non refundable. You will be refunded with store credit at 90% of the purchase price not including shipping charges.
   
3. As of February 1, 2011 we will now allow returns on items that have been slightly used as long as the return is made within 5 days of its receipt. The buyer will receive a 50% credit on the product they have returned. Example: You buy a foundation for $20.00 and use it one day to find out you do not like it. You may return it and you will receive a coupon credit for 10.00 off of your next order. The buyer pays to have the product returned to CRC and this is non-refundable.
   
4. For domestic US orders, when a credit for a returned item reduces the total of your original order to less than $60.00 we will deduct shipment charges of $5.90 from your credit as the total of your order is lower than the amount which will give you free shipping and you will be responsible for return shipping fees. Free shipping on your original order only applies if the total of your order after deducting the item to be refunded remains over $60.00.
   
5. If a package is returned to us because you have refused delivery or because you changed your mind for any reason, we will refund your account with a credit towards future purchases; all actual shipping charges we incurred will be deducted before your credit is issued. Shipping charges are not refundable unless we made a mistake. You will also be charged a 10% restocking fee on your order total.

If you have any questions about these policies please call us at
619-955-6194 and we will answer your questions.